Terms of service

1. Orders & Subscriptions

Placing an order or subscription constitutes an offer to buy. We may refuse or limit orders at our discretion. Subscription details (cadence, price, perks) appear at checkout and in your account.

2. Pricing & Taxes
All prices are listed in South African Rand (ZAR) and are final.

Khala Sana (Pty) Ltd is not registered for Value-Added Tax (VAT); therefore, no VAT is charged or added at checkout.

Product prices shown on our website exclude delivery costs, which are calculated and added at checkout based on your shipping address.
No additional taxes or fees apply beyond the displayed total.

3. Delivery

Estimated delivery windows are shown at checkout. Risk passes to you upon delivery by the courier.

4. Returns & Refunds

See our Refund Policy for details.

5. Subscription Cancellation & Changes

See our Subscription & Cancellation Policy.

6. Use of the Site

You agree not to misuse the site, interfere with security, or infringe our intellectual property.

7. Intellectual Property

All content, logos, designs, and trademarks are owned by Khala Sana (Pty) Ltd and protected by law.

8. Limitation of Liability

To the extent permitted by South African law, Khala Sana is not liable for indirect or consequential losses. Our maximum liability for any claim shall not exceed the total amount paid for the specific product or subscription cycle in dispute.

9. Force Majeure

Khala Sana is not responsible for any delay or failure to perform caused by circumstances beyond our reasonable control (e.g., courier delays, supply shortages, weather events, or acts of God).

10. Changes to Terms

We may update these Terms from time to time. Continued use after changes constitutes acceptance.

11. Contact

info@khalasana.com