If you’re part of our launch pre-order, your strings will ship as soon as the first production batch is ready.

Once dispatch begins, delivery usually takes 2–5 working days within South Africa.

You’ll receive email updates at every step — from production to shipping.

Each set is treated for durability and consistent tone, so they last longer and stay fresh between sessions.

We don’t rush the process — every detail is tested and refined to ensure you experience a string that truly sings.

"Treated” refers to a special protective process that helps resist corrosion, extend lifespan, and preserve brightness without changing the feel of the strings.

Yes — our sets are made to fit all standard guitars:

• Acoustic 12-53 (phosphor bronze)
• Electric 10-46 (nickel wound)
• Bass 5-string sets

If you’re unsure, you can contact us before purchasing — we’re happy to advise.

For now, Khala Sana is available exclusively through our online store.

Once our first batch has shipped, select retail partnerships will be announced here and via email.

The Saana Club is our loyalty program for musicians — a simple monthly membership that gives you ongoing discounts, exclusive access, and shipping benefits on every Khala Sana purchase.

You can sign up now on our Saana page. Early members get first access to future product drops, special updates, and exclusive member benefits as we grow.

If your order hasn’t shipped yet, we’ll gladly assist — just reach out to us at info@khalasana.com.

Once an order is dispatched, standard return and exchange policies apply.

We’re starting with South Africa, but we’re preparing to expand into select international markets soon.

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